Legal notice

This website is operated and managed by the legal entity detailed below. By accessing and using this website, you accept and agree to the terms, conditions, and disclaimers contained in this Legal Notice.

1. COMPANY & CONTACT INFORMATION

  • Trade Name / Store Name: Mokiva

  • Customer Support Email: soportecliente444@gmail.com

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM

2. E-COMMERCE PLATFORM HOSTING

Our online store is hosted on:

  • Platform: Shopify Inc.

  • Address: 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada.

  • Shopify provides the technical infrastructure and e-commerce software allowing us to offer our products and services to customers worldwide.

3. PET SAFETY & PRODUCT DISCLAIMER

  • General Purpose: All items sold on this website (including pet grooming accessories, bath harnesses, bathing mesh, toys, and portable travel water bottles) are intended strictly for pet care, hydration, and recreation.

  • Human Supervision Required: Pet accessories and toys are not indestructible. All products must be used under continuous and attentive human supervision. Inspect items regularly for signs of wear, damage, or loose parts, and discontinue use immediately if damaged.

  • No Veterinary Advice: Information provided on this website, product descriptions, marketing materials, or customer support communications does not constitute veterinary, medical, or behavioral advice. Always consult a certified veterinarian or pet professional regarding your pet's specific medical conditions, behavioral needs, or safety requirements.

  • Limitation of Product Liability: We assume no liability for any adverse reactions, accidents, choking incidents, physical injuries, or damages to pets, humans, or property resulting from the misuse, improper sizing, unsupervised use, or normal wear and tear of products purchased through our store.

4. INTELLECTUAL PROPERTY NOTICE

All content available on this website—including but not limited to website layout, text, graphics, logos, images, icons, video clips, digital downloads, and marketing material—is the exclusive intellectual property of the operator or its content licensors, protected under applicable United States and international copyright, trademark, and intellectual property laws. Unauthorized reproduction, duplication, modification, distribution, or commercial exploitation of any site content without prior written permission is strictly prohibited.

5. EXTERNAL LINKS DISCLAIMER

Our website may contain links to third-party websites or services (e.g., social media platforms, payment providers, or carrier tracking tools) that are not owned or controlled by us. We hold no responsibility for the content, privacy practices, terms, or availability of any third-party websites or services.

6. APPLICABLE LAW & DISPUTE RESOLUTION

This Legal Notice, our Terms of Service, and all transactions conducted through this store shall be governed by and construed in accordance with the substantive laws of the State of Wyoming, United States, without regard to conflict of law principles. Any legal action, dispute, or proceeding arising out of or related to the use of this website shall be submitted to the exclusive jurisdiction of the competent state or federal courts located in Wyoming, USA.

7. CONTACT US

If you have any legal questions, notifications, or inquiries regarding this Legal Notice, please direct all correspondence in writing to:

  • Email: soportecliente444@gmail.com